Please note: All backdrop sizes are listed width by height, for example, 7x5ft is 7ft wide and 5ft high.
This is a custom backdrop link, please order your custom backdrop here.
You can upload your artwork or ideas for a backdrop. Slide the mouse and you can see the button to upload the file! Our designer team can create an amazing backdrop for your any needs. If you have any requests please type them into the additional comments box(This will be seen when you add to cart), so we can see it and contact you.
We will not start production until your proof is approved, so check your customer email for your digital proof!
Your Email is very important for us!
Once we get your approved, the printing process begins, because this is a custom order, you can't cancel your order.
Printing and packing take 1-2 days. You will receive your package within 10 days usually.
View more shipping information please visit our shipping page.
RUSH SERVICE IS AVAILABLE - Have a deadline? Need your custom backdrop soon? We may be able to rush print and ship your order. Please contact Customer service:firstname.lastname@example.org
Orders are processed Monday through Saturday. Orders placed on Sunday would be processed in next Monday. We will get you noticed if there is any question arises with your order. Please pay attention to your email.
Shipping cost is based on your order's value, your destination and shipping method.
BASED ON OUR EXPERIENCE, OUR CUSTOMERS USUALLY RECEIVE THE PACKAGES WITHIN 1-2 WEEKS OR EVEN FASTER. BUT SHIPPING TIME IS NOT GUARANTEED.
We will make every effort to get your merchandise to you as soon as possible. Quality workmanship takes time, so please be patient.
All of our background materials are Fabric cloth, all backdrops will be sent by folded. All sizes are a whole piece of background, no stitching.
Unless otherwise noted all orders ship via DHL or UPS. Normal transport time is usually 5-7 days.Some remote areas will cost more time,if you want to know more shipping information,please send a Email to us.
Unless otherwise noted, all orders ship via DHL or UPS. Normal transport time is usually 5-7 days. Some remote areas will cost more time, if you want to know more shipping information, please send an email to us.
If you are not satisfied with your purchase, due to the flaws of our products, you don’t need to return the backdrop, we can offer store credits and arrange replacement order, but you need to pay the 20% replenishment fee of the first order and your replacement order shipping fee.
All returns must be made within 30 days of receiving your merchandise. All backdrop, photo prop, and studio equipment returns must be approved by Katebackdrop. Shipping costs cannot be refunded.
We do not guarantee the color is 100% as what you see through your display screen due to monitor differences. But please do not worry, our computer print backdrops is of high quality.
Please contact us within 14 days after you receiving your order.
All our backdrops sizes are Wide X High. First number is Width and second one is Height.
We offer any size backdrops even your custom backdrops,there is no limit to the size range.But only a few of the common dimensions are shown on the site,ranging from 3ft wide all the way to 20ft wide. If you don't know how to choose your backdrops size,click our size page