The Kate Backdrop strives to provide the highest quality products in the photographic industry. If you are not satisfied with your purchase, due to the nature of our products, Your background does not need to return to us, we can offer replacement orders, but you need to pay the first order 20% replenishment fee and your replacement order shipping fee.


All returns must be made within 30 days of receiving your merchandise.
All backdrop, photo props, and studio equipment returns must be approved by Katebackdrop. Shipping costs cannot be refunded.

PRINTING DETAILS
We do not guarantee the color 100%, because the different computer calibration color difference, will be slightly biased, but please do not worry, the computer print color is no problem.

Please Note:

Contact us within 14 days of receipt of your order,if our backdrop have not problem,we can not return because of the special nature of our products.

Email:support@katebackdrop.com

The Kate Backdrop strives to provide the highest quality products in the photographic industry. If you are not satisfied with your purchase, due to the nature of our products, Your background does not need to return to us, we can offer replacement orders, but you need to pay the first order 20% replenishment fee and your replacement order shipping fee.


All returns must be made within 30 days of receiving your merchandise.
All backdrop, photo props, and studio equipment returns must be approved by Katebackdrop. Shipping costs cannot be refunded.

PRINTING DETAILS
We do not guarantee the color 100%, because the different computer calibration color difference, will be slightly biased, but please do not worry, the computer print color is no problem.

Please Note:

Contact us within 14 days of receipt of your order,if our backdrop have not problem,we can not return because of the special nature of our products.

Email:support@katebackdrop.com